Analytics & Reports
Analytics
StoreFront

Pick Up Where You Left Off

Business Goal: I want to enable my customers to continue their session between devices. This way when they return on their mobile app from a desktop session, we can make it easy for them to return to their search.

Personalization

We will aggregate on loginId and deviceType to manage the hand-off from desktop to mobile.

Sample Query

This query relies on 3 factors:

  1. The loginId. The exact syntax to filter down to the session ID is:

    "matchExact":{"and":[{"visit":{"customerData":{"loginId":"<current session ID>"}}}]}

  2. The deviceType: the front end will need to check that the current device type is different from historical ones. We can check what device types were used by looking at:

    {"matchExact":{"and":[{"visit":{"generated":{"deviceType":"desktop"}}}]}}

  3. The window of how far back we want to look (this can be day, week, or month) - this example uses day

to put this together, we’ll fetch the queries that have the list of events for this user on Desktop in the last day:

curl -H "Authorization: --clientKey--"  -XPOST \
"https://--customerId--.groupbycloud.com/wisdom/v2/events/search" \
-d '{"window":"day","matchExact":{"and":[{"visit":{"generated":{"deviceType":"desktop"}}}, {"visit":{"customerData":{"sessionId":"<current session ID>"}}}]}}'

(Note that in the above example, you’ll need to check with a specific login ID to see sample recall.)

Response

In the response you can grab the .result.recent[].search.query fields, which will contain all the searches done within the filtered session.

The format of the response is:

{
  "status": {
    "code": 200,
    "message": "OK",
    "additionalInfo": null
  },
  "result": {
    "window": "day",
    "count": 2,
    "recent": [
      {
        "search": {
          /* the complete search event */
          "id": "11122223-4d9a-4e8f-a45f-02bb8ceb5946",
          "query": "cought medicine",
          },
          "origin": {
            "sayt": false,
            "dym": false,
            "search": false,
            "recommendations": false,
            "autosearch": false,
            "navigation": false,
            "collectionSwitcher": false
          }
        },
        "responseId": "5da72e23-4d9a-4e8f-a45f-02bb8ceb5946",
        /* the complete beacon event */
        "visit": {
          /* rest of the response */
        },
        "metadata": [
        ],
        "id": "14973022242_45f93299434eabed22f7c67227a72a33b67fe17b"
      }
    ]
  },
  "serverTimestamp": "2017-01-12T23:01:34+00:00"
}
Note:

count returns the number of events that this customer had with these parameters. This example only shows the first object in the array that would contain 2 response objects.

Send requests directly from the browser (CORS must be enabled)
$$.env
2 variables not set
customerid
apikey